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VERY IMPRESSED ! I am a frugal educated shopper and after going to several big box stores and other Brinkmann hardware stores looking for help deciding between 2 high priced snow blower models I was blown away by the patience and courtesy extended to me after I asked one complex technical question after another. I was particularly impressed with Chris’ knowledge and professionalism. In today’s world of mediocre employees it was a pleasure dealing with exceptional ones, thank you. I left confident I chose the right model and the right hardware store.
The salesman was extremely helpful. Snowblower was delivered next day and that person also went over how to use it. Excellent customer service.
Always surprised at how much they have here. Like most, I usually travel to Home Depot or Lowe’s for my major home improvement projects. However, I’ve found that more often than not I can find many of the supplies I need right here in town and at a fair price. I actually purchased a great snowblower here a couple of years ago which has served me well. The staff is helpful, so I can get in, get what I need and get back to my project in minutes instead of hours. Oh yeah, Benjamin Moore paints. I’m a regular, I would recommend you give it a try.
In need of a new snow blower of better quality than the one i now own i decided to shop on the internet and found the product i was looking for was carried locally at the Miller Place Brinkmann’s, I stopped by on Monday and was pleasantly surprised that they had all the available modelsi was considering on display . I was assisted by Dave D. who answered all my questions and concerns and advised me that if i was interested i could have the blower set up and delivered that afternoon at no extra charge. No pressure, no stress and best of all the delivery was made on time and as promised. I should also note that the delivery man Quinton was able to navigate his truck up a difficult driveway and did a walk thru of the blowers features. Very professional! In all, a pleasant experience with two outstanding employees. Thus 5 Stars. I hope to be as fortunate with the snow blower when the time comes—–
Gary and Ron were great. I called up looking for an Ariens snowblower, and needed it that day before we were expected to receive significant snowfall in New York. I was able to pay over the phone and my new snowblower was delivered to my house in a few hours. The delivery driver’s were also great, however I can not remember their names. They showed me all of the features of the snowblower, and had it up and running for me, ready to go for the storm. This was my first purchase at Brinkmann’s, but you have earned a customer for life. Thanks again!
On the phone they were professional. Not pushy about the extended warranty. Delivered promptly and explained snow blower without rushing. Thank you!